2017-2018 Civic Leadership Academy Program Descriptions
For on-site workshops, check-in time is 8:30 AM for full-day and morning workshops and 12:30 PM for afternoon workshops. Refreshments will be provided.
2018 Schedule/Program Descriptions
CLA workshops began Sept. 13, 2017. Only current/upcoming sessions will be featured below. For a listing of prior workshops, please refer to the 2017-2018 Program Brochure.
I.T. Checkup or Total Reconstruction?
May 22, 2018, 9 AM-1 PM, NIU-Naperville
Presented by Sam Ferguson, retired Municipal Director of Information Technology: Village of Palatine; Village of Schaumburg; Interim CIO for the City of Joliet, and Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: Bits, bytes, gigabytes, network integrity and the cloud. What does it all mean? This workshop provides leaders with a good foundation to better understand the whirlwind of demands that information technology presents for every organization. Wi-fi, hi-fi or sci-fi? The workshop will present an up-to-date view on technology which every leader should know in order to survive in our digitally-driven environment. Government is not immune to the advances of technology. Participants will learn how and why technology matters and what is being embraced out there as “state of the art.” Participants will also learn about organizational decision-making approaches they can use to critically assess the cost-benefit and viability of new technologies. These new models will enable leaders to better manage competing demands, as well as coordinate the integration of technological changes into old or new organizational arrangements.
High Reliability Organizations: Are You at the Forefront of
This Emerging Designation Where Failure Is Not a Viable Option?
May 31, 2018, 9 AM-1 PM, NIU-Naperville
Presented by Greg Kuhn, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University. Includes a panel of HRO practitioners/thinkers (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: What do these types of organizations or teams have in common: …nuclear power plants, commercial aviation, hospitals and their ORs and ERs, Navy aircraft carrier pilots, air traffic controllers, paramedics, police, public water utilities, etc.? They all represent what’s come to be known as High Reliability Organizations (HROs). HROs are the types of organization where acute failures in mission or performance result in a high price or extensive losses for others. Where does your organization fit in? How about police, fire, water utilities, public works departments, disaster responses, haz-mat scenes, etc. Almost all local governments of all sizes and kinds are HROs too. High Reliability Organizations are commonly described as “an organization that performs high-risk work but without rare, catastrophic events.” Learn about the concepts and principles of HROs and how the emerging organizational concept is capturing and fostering new thinking in high-risk/high-reliability organizations from public to private industry. Engage with others and explore how quality, safety, reliability, resilience, preparation and organizational culture must all come together to create effective HROs.
Leadership Lessons: Trying Times Demand Sound Leadership
June 5, 2018, 9 AM-4 PM, NIU-Naperville
Presented by Greg Kuhn, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas. * This is one of two core workshops required to earn a CLA “Certificate of Achievement”
Description: This workshop is an active exploration of the art and science of leadership. Participants will study various leadership styles as well as the broad spectrum of tools, techniques, and theories available for leading an organization. The workshop is interactive and uses video, written case studies, simulations, and discussion to explore current issues, authors, and developments in leadership theory and practice. Participants will leave the session energized and with new insights on how they act and serve as leaders. Administrative leaders, elected officials, volunteer Board members, and supervisors will all benefit from this course.
Social Media - Connecting Agencies or Governments and Constituents
June 7, 2018, 9 AM-1 PM, Giving DuPage/DuPage County Administration Building
Presented by Susy Schultz, President, Public Narrative (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: Social media has exploded as a communication tool. If you need evidence, look at world events and even the 2016 Presidential campaign. Tweet? Unfriend? Status? Follow? Hash-tag? These terms and the very thought of social media are second nature to younger professionals, officials and stakeholders but somewhat bewildering for those more comfortable with more traditional or early electronic communication tools (like brochures, voicemail, email and texting!). Even though it can be intimidating, social media is a new and expanding world of communication that can be used to inform and engage stakeholders, residents, clients and organization members.
NEW This Year! Improving Intergovernmental Relations/Partnerships
with Local, Regional, State and Federal Agencies
June 20, 2018, 9 AM-1 PM, NIU-Naperville
Curt Wood, PhD, Associate Professor Emeritus in the Department of Public Administration in the School of Public and Global Affairs, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: In order to achieve the three (3) workshop objectives, the following process will be used:
During the first part of the workshop, Dr. Wood will describe/explain/evaluate the models of inter-governmental (horizontal and vertical) relations found in the academic literature.
Following Dr. Wood’s presentation, each panelist (if applicable) will describe/discuss/evaluate one case/experience that fits (or does not fit) the IGR models found in the literature. Next, participants will be divided into small groups. A panelist (if applicable) will be assigned to each group. Each participant will share (describe) an IGR case/experience with his/her fellow group members, and the group will analyze and evaluate the IGR model(s) that apply, if any, and determine the factors that led to successful or not so successful outcomes. Each group will choose one case to present to the entire class that best represents a teachable/learnable moment.
Finally, participants and panelists (if applicable) will, as one class, discuss and determine the lessons learned from the workshop pertaining to the model(s), political and managerial leadership skills, and the strategies/approaches that can/should be used to build effective relationships and achieve positive outcomes when creating new or managing existing intergovernmental partnerships.
Strategic Planning-The Basics
June 21, 2018, 1-5 PM, NIU-Naperville
Presented by Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: This workshop will serve as a “guided tour” of the practical techniques and fundamental components of strategic planning processes. The session will focus on introducing participants to the various elements that comprise a successful and holistic strategic planning process. Whether you’re in government or any kind of public service organization, strategic plans are one the central techniques for progressive leadership and management. Topics will include stakeholder input, environmental scanning, SWOT analysis, prioritization, communication and implementation. The workshop leaders will focus on building skills and awareness for participants that have never done, or, already have done-- but want to improve, strategic planning in their organization.
Nonprofits and Community Engagement-Tools and Techniques for Connectedness
June 25, 2018, 9 AM-4 PM, Giving DuPage/DuPage County Administration Building
Presented by Alicia Schatteman, PhD, Associate Professor, with joint appointments to the NIU Department of Public
Administration and the Center for Nonprofit and NGO Studies (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.
Description: What is community engagement? If you’re a non-profit, aren’t you “engaged already”? Non-for profit organizations are by definition, connected to the communities and stakeholders they serve. However, a question that frequently arises in both new and mature organizations is this “what does it meant to be truly “engaged”? How can organizations be truly connected with their stakeholders, clients and community members? Is your organization in a state of readiness for engagement? Can it or has it mobilized support? Is that support sustained or sustainable? How does your mission fit with the needs of the community as well as the views of constituents, members and the community at large? How can you connect your resources to the needs of the population you serve? How can you recruit others to join your cause and advance your mission? Is your organization capable of raising its profile, build lasting relationships and advance its mission for the communities it’s pledged to serve? This workshop will introduce participants to the concepts, tools and leadership steps necessary to build healthy community engagement. Work through a case study as the workshop participants take an actual initiative and develop an engagement plan.