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2017-2018 Civic Leadership Academy Program Descriptions

CLA


2017-2018 CLA Program Brochure

Schedule at a Glance (dates, topics)

Schedule by Location

Registration Forms/Rates

For on-site workshops, check-in time is 8:30 AM for full-day and morning workshops and 12:30 PM for afternoon workshops. Refreshments will be provided.

New for CLA!   Know Your Numbers Series offered in a webinar format.

Dates: Sept. 13, Oct. 4, Nov. 13 and Dec. 6  Time: 11:30 AM – 1:00 PM
Presented by Associate Professor Alicia Schatteman, PhD, with joint appointments to the Department of Public Administration and the Center for Nonprofit and NGO Studies (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This four-part webinar series is a “check-up” for your nonprofit organization.  You need to where you are now and where you want to be, to evaluate your efforts against your mission and demonstrate your impact.  Using examples and exercises, you will critically evaluate your organization’s current situation and come up with improvement plans in several key areas: purpose, people, performance, and promotion. 

Part 1, Sept. 13, 2017: Purpose:  Living your values, vision and mission                            

This workshop on values, mission and vision that sets the foundation of your organization including examination of strategic goal alignment.

Part 2, Oct. 4, 2017: People: Building a Strong Team of Staff and Volunteers                       
A workshop on the people in your organization and how they support your mission, including staff, volunteers and the Board including roles and responsibilities, ethics and governance.

Part 3, Nov. 13, 2017: Performance:  Measuring your impact for sustainability                     
A workshop to explore how your organization’s impact includes both financial efficiency and program effectiveness for long-term sustainability.

Part 4, Dec. 6, 2017: Promote: Effectively telling your story to the world                            
A workshop that brings the other elements together in a clear communications strategy.  Learn how to tell your “story”, combining human emotion elements with data for an effective engagement strategy.

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Are You the Perfect Board Member?  What You Need to Know in Order to Lead and Govern

September 22, 2017, 1-5 PM, Giving DuPage/DuPage County Administration Building           
Presented by Tracy Rogers-Tryba, Outreach & Engagement Specialist, Center for P-20 Engagement, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Are the right people driving your bus? Board development is an ongoing process that ensures the Board has the knowledge, skills, and experience necessary to effectively meet the governance, functional, and expert needs of the organization. Board development is an investment in money, time and talent. The right mix of people with a passion for the purpose can advance the organization to greater success.

Don’t have the Board members you need to serve the organization and can’t keep the great ones you have recruited? Building a strong and reliable nonprofit Board of Directors is no easy task, but leveraging simple best practices and innovative strategies can mean the difference between an engaged, effective Board of Directors and a social club with minimal leadership. There are new strategies and vehicles for recruiting Board members and concrete steps your organization can take to set up the Board, and your nonprofit, for success ranging from leadership and governance to fundraising, development and decision-making.  This workshop is designed for both nonprofits recruiting Board members and individuals looking to join Boards.

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Participatory Budgeting - Engaging the Public in Public Decision Making

September 27, 2017, 9 AM-1 PM, NIU-Naperville                                            
Presented by Presidential Engagement Professor and Chair Kurt Thurmaier, PhD, Department of Public Administration, and Maria Elaine Hadden, Project Manager, The Participatory Budgeting Project (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.


Description: What is participatory budgeting (PB) and how has it worked in communities around North America? We will introduce you to PB, run a demonstration exercise walking you through an abbreviated PB cycle, and give you easy ways to learn more.  Participatory budgeting is a different way to manage public money, and to engage people in government. It is a democratic process in which community members directly decide how to spend part of a public budget. It enables taxpayers to work with government to make the budget decisions that affect their lives.  This workshop will introduce participants to the PB process.  The PB process focuses on how government works and how people can engage in democracy by crafting processes that bring neighbors together across divides to build stronger communities, and connect residents, experts, and officials to make better decisions together.

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Government Communications 101: From Traditional
Communications Tools to Popular Social Media Techniques

October 5, 2017, 9 AM-4 PM, NIU-Hoffman Estates                                        
Presented by Ann Tennes, Director of Marketing and Communications, Village of Skokie; Cheryl Fayne-dePersio, Communications Manager, Village of Northbrook; and Allison Albrecht, Communications Manager, Village of Schaumburg (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Do you know how to effectively write a press release? Develop content for your website, newsletter, public access channel, etc.? Hold a press conference? This workshop is designed to focus on the traditional communications tools communities have access to. Do you dread working with the media? You won’t after taking this workshop. Building relationships and knowing how to communicate with the media are the keys to success. We are living in an information age and targeting the news media has become one of the most effective methods for transmitting information to the public.

In addition to learning how to utilize traditional communications tools, this workshop is also designed to shift your thoughts about social media from timid curiosity to confident champion. Yes, it will cover the basic terms and definitions but most importantly, it will give you the basis for understanding the structural characteristics of this new media form. We'll discuss the top social networks and how your agency should be using them to communicate. You'll also leave with several new tools in your social media arsenal, from cross-platform publishing to monitoring and measurement.

Case studies will be presented to illustrate how video content was created and implemented for communications purposes, and to demonstrate how in some cases, this content can serve double-duty as both an outward-facing and internal communications strategy. Bringing along your laptop, iPad or smartphone is suggested but not mandatory for this interactive session -- we’ll get as hands-on as possible. Come prepared to get involved as key concepts will be illustrated through interactive group exercises.

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Grant Writing - Part 1: Skills and Secrets

October 12, 2017, 1-5 PM, DeKalb County Community Foundation                
Presented by Robert Marovich, Associate, Ruby & Associates (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This is an advanced grant writing workshop for development professionals who are currently responsible for preparing grant proposals for their organizations or have done so in the past and are looking to refresh their skills.  In this interactive session, Robert Marovich, author and veteran grant writer with nearly 30 years’ experience in nonprofit development, will discuss the art and science behind creating competitive grant requests and how to ensure they get the attention of the staff and Boards of private and corporate foundations.

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Collective Bargaining: Labor and Management Relations

October 19, 2017, 9 AM-1 PM, NIU-Naperville 
Presented by Benjamin Gehrt, Esq., Partner, and Kelly Coyle, Esq., Associate, at Clark Baird Smith LLP (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Layered with legal and human resource issues and challenges, labor and management relations can be a difficult area to navigate.  Learn negotiation fundamentals as workshop leaders describe and analyze the statutory framework for public sector collective bargaining, unfair labor practices and procedures, and grievance arbitration.  Whether you are involved at the bargaining table with unions (police, fire, or outside contractors), or hiring a new city manager, changing laws and regulations complicate the already challenging environment of government labor relations.  Discuss the issues frequently arising in public sector collective bargaining and review real-life examples of the difficult issues and decisions that require skillful negotiation by public officials to reach a win-win outcome. 

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Grant Writing - Part 2: Grant Writing 200

October 25, 2017, 9 AM-4 PM, DeKalb County Community Foundation                      
Presented by Robert Marovich, Associate, Ruby & Associates (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This hands-on workshop is for individuals who have attended Grant Writing – Part One: Skills and Secrets in the past and/or have been performing grant writing duties for some time and want to make their letters and proposals more competitive. In addition to providing participants with advanced tips and techniques, this 200 course will feature a presentation from a foundation officer about the current grant-making climate, what foundations look for in successful proposals and inquiry letters, and best practices in making an initial personal approach to a foundation.

Participants who wish to have their grant writing work reviewed are asked to bring one sample proposal and one sample letter of inquiry with them to the workshop.  A major portion of the second half of the day will be dedicated to a public review of individual work and ways to enhance the persuasive elements of these letters and proposals.

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New Civics and the Impact of Globalization

November 2, 2017, 9 AM-4 PM, NIU-Naperville
Presented by Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.  * This is one of two core workshops required to earn a CLA “Certificate of Achievement”

Description: The purpose of the workshop is to explore the impact of globalization in our communities and region.  Participants will be able to understand the demographic, development, and economic factors that will determine the competitive advantage of local places in an increasingly global world.  Vertical and horizontal global networks and current trends affecting our region will be reviewed, including the region’s role in the global economy.  Discuss strategies in coping with the challenges and maximizing the opportunities of increased competition and interconnectivity in the global economy that impact communities, local government, the region, and state.

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Are You the Perfect Board Member?  What You Need to Know in Order to Lead and Govern

November 4, 2017, 9 AM-1 PM, Giving DuPage/DuPage County Administration Building
Presented by Stacy French Reynolds, Anchor Advisors, Ltd. (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Are the right people driving your bus? Board development is an ongoing process that ensures the Board has the knowledge, skills, and experience necessary to effectively meet the governance, functional, and expert needs of the organization. Board development is an investment in money, time and talent. The right mix of people with a passion for the purpose can advance the organization to greater success.

Don’t have the Board members you need to serve the organization and can’t keep the great ones you have recruited? Building a strong and reliable nonprofit Board of Directors is no easy task, but leveraging simple best practices and innovative strategies can mean the difference between an engaged, effective Board of Directors and a social club with minimal leadership. There are new strategies and vehicles for recruiting Board members and concrete steps your organization can take to set up the Board, and your nonprofit, for success ranging from leadership and governance to fundraising, development and decision-making.  This workshop is designed for both nonprofits recruiting Board members and individuals looking to join Boards.

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Community Surveys: How, When, & Why

November 15, 2017, 9 AM-1 PM, NIU-Naperville         
Presented by Mindy Schneiderman, PhD, Assistant Director, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: On-the-spot polling, surveys, instant feedback and laptop/pda participation seem to be everywhere.  Local governments and not-for-profits are not immune to changing expectations when it comes to gathering accurate input, feedback and public opinions.  With so many choices and so much at stake, the question that surfaces is “What approach is best”?  Do all survey techniques fit all circumstances?  Are the results of informal polling, surveys or drop-off cards reliable or legitimate inputs for decision-making?  How can you capture public input for key policy decisions and questions?  This workshop will approach these questions in two parts:  polling and community surveying, and public input and participation for legislative action including public hearings and informational meetings.  Dr. Mindy Schneiderman, head of NIU’s Public Opinion Laboratory at CGS and Dr. Greg Kuhn, Asst. Director of Public Management and Training at CGS will offer vital insights into the methods, techniques and credibility of scientifically designed survey methods vs. post card or do-it-yourself survey software approaches.  NIU’s Survey Research team undertakes about 30 surveys a year for client groups ranging from Federal and state government agencies to local governments.  This workshop will introduce participants to the concepts, tools essential to capturing accurate feedback and input.  

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An Introduction to Effective Performance Measurement & Performance Management for Public Organizations: What’s The Difference? Why Are These Terms Confused & How Are They Related

December 12, 2017, 9 AM-1 PM, NIU-Naperville
Presented by Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Are you measuring with meaning?  What is being measured? What isn’t and what’s not being utilized?  What is the difference between Performance Management and Performance Measurement?  Why are these terms often confused for one another?  How are they related? Or, are they?

Presenter will review the key elements of effective performance measurement and performance management systems in a public organization.  The session will include discussions on why these terms are sometimes confused, and, they are related.  The session will also point to how performance feedback and measures can provide valuable information to decision makers, stakeholders and constituencies about program efforts, effectiveness, outcomes and resource needs.  Using data to inform decisions and analysis is not as foreboding as some might think.  There is no such thing as a “one best way” to endeavor into performance measures, whether it’s for people or programs. Establish a system of measures in your organization will help build communications, accountability and decision-making.  However, there are some necessary basics to learn. This session will introduce the fundamental approaches and examples of both performance measurement and management.

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NEW This Year!   Performance Measures & Organizational Change

January 10, 2018, 9 AM-1 PM, NIU-Naperville
Presented by Associate Professor Eric Zeemering, PhD, Department of Public Administration in the School of Public and Global Affairs at Northern Illinois University, and Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Many public and non-profit organizations collect data about the performance of their programs and services but do not make use of that data to change the management of their programs and services.  This workshop challenges participants to make the shift from performance measure data collection to performance management.  The workshop will explain how performance measures can be used to engage in organizational learning and change.  Participants will engage in scenarios to practice employee engagement, benchmarking, and advocacy for program needs.

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NEW This Year!    Effective Presentations and Public Speaking

January 16, 2018, 1-5 PM, NIU-Naperville
Presented by Professor Judy Santacaterina, Director, Bachelor of General Studies Baccalaureate Degree Program and Director of Individual Events, NIU Forensics, College of LA&S at Northern Illinois University  (Bio). Refer Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.           

Description: Effective presentation and communication skills are one of the tools that staff members at all levels will find themselves called upon to use. Presenting findings and recommendations in large meetings or pubic settings is a key role senior staff members often find themselves asked to fulfill.  The ability to organize, summarize and convey information comfortably and effectively is a mixture of both preparation and technique. Participants will explore some of the techniques that help lead to effective presentations including how to summarize, prepare, and anticipate questions or discussion items.  Similarly, session attendees will also have the opportunity to both learn and apply some of the approaches covered during the session during interactive practice presentation exercises.

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Strategic Planning - Issue Based and Directed

February 1, 2018, 9 AM-4 PM, Giving DuPage/DuPage County Administration Building              
Presented by Stacy French Reynolds, Anchor Advisors, Ltd. and Tracy Rogers-Tryba,Outreach & Engagement Specialist, Center for P-20 Engagement, Northern Illinois University (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This workshop will be hosted in two parts with the morning session focused on the impact of strategic planning on local government, nonprofits, and corporate industry, and local businesses.  Strategic planning is participatory and necessary for organizations as a means of determining their path ahead.  The strategic and focused use of a plan can result in success in executing operational plans to drive economic and community development. Organizations engaged in planning are considered to be forward thinking, identifying future challenges while creatively solving problems when looking at the organization as a whole.

Afternoon discussion will center on the differences between sectors' strategic plans and how an individual's role and job plays a crucial part in making a functional and successful plan.  Individuals will learn how to be an effective participant in the planning process.  Register for this workshop and participate in hands-on activities with scenario planning and a sector-driven exercise.

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Grant Writing - Part 1: Skills and Secrets

February 8, 2018, 9 AM-1 PM, Giving DuPage/DuPage County Administration Building                  
Presented by Robert Marovich, Associate, Ruby & Associates (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This is an advanced grant writing workshop for development professionals who are currently responsible for preparing grant proposals for their organizations or have done so in the past and are looking to refresh their skills.  In this interactive session, Robert Marovich, author and veteran grant writer with nearly 30 years’ experience in nonprofit development, will discuss the art and science behind creating competitive grant requests and how to ensure they get the attention of the staff and Boards of private and

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Grant Writing - Part 2: Grant Writing 200

February 15, 2018, 9 AM-4 PM, Giving DuPage/DuPage County Administration Building                 
Presented by Robert Marovich, Associate, Ruby & Associates (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This hands-on workshop is for individuals who have attended Grant Writing – Part One: Skills and Secrets in the past and/or have been performing grant writing duties for some time and want to make their letters and proposals more competitive. In addition to providing participants with advanced tips and techniques, this 200 course will feature a presentation from a foundation officer about the current grant-making climate, what foundations look for in successful proposals and inquiry letters, and best practices in making an initial personal approach to a foundation.

Participants who wish to have their grant writing work reviewed are asked to bring one sample proposal and one sample letter of inquiry with them to the workshop.  A major portion of the second half of the day will be dedicated to a public review of individual work and ways to enhance the persuasive elements of these letters and proposals.

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Leadership Lessons:  Trying Times Demand Sound Leadership

February 22, 2018, 9 AM-4 PM, NIU-Naperville
Presented by Greg Kuhn, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas. * This is one of two core workshops required to earn a CLA “Certificate of Achievement”

Description: This workshop is an active exploration of the art and science of leadership.  Participants will study various leadership styles as well as the broad spectrum of tools, techniques, and theories available for leading an organization.  The workshop is interactive and uses video, written case studies, simulations, and discussion to explore current issues, authors, and developments in leadership theory and practice.  Participants will leave the session energized and with new insights on how they act and serve as leaders.  Administrative leaders, elected officials, volunteer Board members, and supervisors will all benefit from this course.

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Executive Director 101 - Nuts & Bolts

February 28, 2018, 9 AM-4 PM, Giving DuPage/DuPage County Administration Building               
Presented by Associate Professor Alicia Schatteman, PhD, with joint appointments to the Department of Public Administration and the Center for Nonprofit and NGO Studies (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description:  This workshop will cover all the basics of running a nonprofit organization from planning, to human resources management, to budgeting and financial management, to performance measurement and communications.  Whether you have just been promoted internally to the top staff position or you are switching sectors to manage your first nonprofit, this workshop is for you.  For practiced professionals this workshop is a great way to refresh and update your skills in compliance with current best practices.

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Are You the Perfect Board Member?  What You Need to Know in Order to Lead and Govern

February 28, 2018, 4:30-8:30 PM,  Giving DuPage/DuPage County Administration Building
Presented by Tracy Rogers-Tryba, Outreach & Engagement Specialist, Center for P-20 Engagement, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Are the right people driving your bus? Board development is an ongoing process that ensures the Board has the knowledge, skills, and experience necessary to effectively meet the governance, functional, and expert needs of the organization. Board development is an investment in money, time and talent. The right mix of people with a passion for the purpose can advance the organization to greater success.

Don’t have the Board members you need to serve the organization and can’t keep the great ones you have recruited? Building a strong and reliable nonprofit Board of Directors is no easy task, but leveraging simple best practices and innovative strategies can mean the difference between an engaged, effective Board of Directors and a social club with minimal leadership. There are new strategies and vehicles for recruiting Board members and concrete steps your organization can take to set up the Board, and your nonprofit, for success ranging from leadership and governance to fundraising, development and decision-making.  This workshop is designed for both nonprofits recruiting Board members and individuals looking to join Boards.

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I.T. Checkup or Total Reconstruction?

March 7, 2018, 9 AM-1 PM, NIU-Naperville      
Presented by Sam Ferguson, retired Municipal Director of Information Technology: Village of Palatine; Village of Schaumburg; Interim CIO for the City of Joliet, and Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Bits, bytes, gigabytes, network integrity and the cloud. What does it all mean? This workshop provides leaders with a good foundation to better understand the whirlwind of demands that information technology presents for every organization. Wi-fi, hi-fi or sci-fi? The workshop will present an up-to-date view on technology which every leader should know in order to survive in our digitally-driven environment. Government is not immune to the advances of technology. Participants will learn how and why technology matters and what is being embraced out there as “state of the art.” Participants will also learn about organizational decision-making approaches they can use to critically assess the cost-benefit and viability of new technologies. These new models will enable leaders to better manage competing demands, as well as coordinate the integration of technological changes into old or new organizational arrangements.

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NEW This Year!   Measuring Your Nonprofit’s Effectiveness

March 15, 2018, 9-11 AM, Giving DuPage/DuPage County Administration Building                                      
Presented by Associate Professor Alicia Schatteman, PhD, with joint appointments to the Department of Public Administration and the Center for Nonprofit and NGO Studies (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This workshop is an in-depth exploration about how your organization can demonstrate impact to your community.  We begin with examination of the overall impact you want to have linked to your mission and strategic goals; then break down the inputs, activities, and outputs that well lead to that impact by demonstrating the use of logic models; review how you will select indicators to track your progress; and review methods of data collection and analysis. 

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NEW This Year!   Employment Law – Nuts & Bolts:  Common Pitfalls and Ways
to Minimize Liability Wage/Hour & Benefits Law

March 22, 2018, 9 AM-1 PM,     NIU-Naperville                                               
Presented by Benjamin Gehrt, Esq., Partner, and Roxana Crasovan, Esq., Associate, at Clark Baird Smith LLP (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This workshop will examine common mistakes and misconceptions with state and federal wage payment laws, including the Fair Labor Standards Act (FLSA), Illinois Minimum Wage Law, and Illinois Wage Payment and Collection Act.  Public employers have found themselves in the crosshairs of plaintiff’s lawyers seeking a quick settlement because these laws are far more complicated than they appear on the face.  The presentation will focus on areas where mistakes are commonly made, such as misclassification of exempt employees, off-the-clock claims, and the proper calculations of overtime rates of pay.   

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NEW This Year!    Strategic Thinking and Planning for Small Organizations

April 3, 2018, 1-5 PM, DeKalb County Community Foundation           
Presented by Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This workshop will serve as an orientation and awareness session for leaders and senior staff in small organizations. Organization size does not eliminate or diminish the need for both strategic thinking and planning.  In fact, these critical roles are more likely to be magnified in smaller organizations.  The session will give you an opportunity to explore and fully understand the power and critical nature of strategic thinking, and the impact of strategic planning as an extension of strategic thinking.  The session will focus on introducing participants to the various elements that bridge together the two including being able to identify and recognize strategic issues, plan for a meaningful strategic planning process and map out an approach for implementation, all within the context of limited staffing or measured organizational resources. 

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Engineering for Non-Engineers: Infrastructure & Design the Questions to Ask

April 12, 2018, 9 AM-1 PM, NIU-Hoffman Estates        
Presented by Mike Shrake, P.E.,Vice-President/Principal, Gewalt Hamilton Associates, Inc., and Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University. Includes a panel discussion segment by experienced practitioners. (Bios). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Do you feel lost or a little behind when your Village/City Engineer or consulting engineers present information, analyses or options to you?  Do you understand the language and lingo of civil engineers on items like “pulverization” “jetting a trench” or “fixed form paving”? How about the mystery of estimates and preparing design plans?  Do you understand the basics of Illinois Law or Regulations when it comes to storm water drainage, public ROW’s, use of MFT Funds, the importance of Construction Observation? How about the Federal Highway Program and standards?  These are just the sample of the kinds of terms and concepts that non-engineer decision makers at the elected or senior administration level often encounter when engineers work to give your organization their best advice. Join us for a half-day session that will shed light on these and other terms and concepts that can equip you to better understand the expertise your Village/City or Consulting engineers bring to you.

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NEW This Year!    The Lost Art of Listening

April 24, 2018, 1-5 PM, NIU-Naperville
Presented by Professor Judy Santacaterina, PhD, Director, Bachelor of General Studies Baccalaureate Degree Program and Director of Individual Events, NIU Forensics, College of LA&S at Northern Illinois University  (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.           

Description: Perhaps one of the most important communication skills is listening.  Unfortunately, it is also the least taught. This workshop will concentrate on the lost skill of listening. Participants will learn the misconceptions surrounding listening, conduct a self-assessment of their listening skills, and be provided with some specific strategies to improve their listening.


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NEW This Year!   Constructing Performance Measures

April 25, 2018, 9 AM-1 PM, NIU-Naperville   
Presented by Associate Professor, Eric Zeemering, PhD, Department of Public Administration in the School of Public and Global Affairs at Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Organizations are asked to provide evidence that their programs are delivering the intended results. External stakeholders demand evidence of effectiveness and responsiveness to their demands. Internal managers desire insight into the efficiency of their employees and programs.  All of these demands assume the presence of good data and performance measures. This workshop will provide the basic steps necessary to construct useful performance measures.  Participants will practice constructing measures related to program inputs, outputs, efficiency, effectiveness, and equity.

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Strategic Planning-The Basics

May 16, 2018, 1-5 PM, NIU-Naperville
Presented by Greg Kuhn, PhD, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: This workshop will serve as a “guided tour” of the practical techniques and fundamental components of strategic planning processes. The session will focus on introducing participants to the various elements that comprise a successful and holistic strategic planning process.  Whether you’re in government or any kind of public service organization, strategic plans are one the central techniques for progressive leadership and management.  Topics will include stakeholder input, environmental scanning, SWOT analysis, prioritization, communication and implementation. The workshop leaders will focus on building skills and awareness for participants that have never done, or, already have done-- but want to improve, strategic planning in their organization.

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Nonprofits and Community Engagement-Tools and Techniques for Connectedness

May 23, 2018, 9 AM-4 PM, Giving DuPage/DuPage County Administration Building
Presented by Tracy Rogers, Research Associate, Center for P-20 Engagement, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: What is community engagement? If you’re a non-profit, aren’t you “engaged already”?   Non-for profit organizations are by definition, connected to the communities and stakeholders they serve.  However, a question that frequently arises in both new and mature organizations is this “what does it meant to be truly “engaged”?  How can organizations be truly connected with their stakeholders, clients and community members?  Is your organization in a state of readiness for engagement?  Can it or has it mobilized support?  Is that support sustained or sustainable? How does your mission fit with the needs of the community as well as the views of constituents, members and the community at large? How can you connect your resources to the needs of the population you serve?  How can you recruit others to join your cause and advance your mission? Is your organization capable of raising its profile, build lasting relationships and advance its mission for the communities it’s pledged to serve? This workshop will introduce participants to the concepts, tools and leadership steps necessary to build healthy community engagement.  Work through a case study as the workshop participants take an actual initiative and develop an engagement plan.

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High Reliability Organizations: Are You at the Forefront of
This Emerging Designation Where Failure Is Not a Viable Option?

May 31, 2018, 9 AM-1 PM, NIU-Naperville
Presented by Greg Kuhn, Assistant Director of Public Management and Training, Center for Governmental Studies, Northern Illinois University. Includes a panel of HRO practitioners/thinkers (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: What do these types of organizations or teams have in common: …nuclear power plants, commercial aviation, hospitals and their ORs and ERs, Navy aircraft carrier pilots, air traffic controllers, paramedics, police, public water utilities, etc.?  They all represent what’s come to be known as High Reliability Organizations (HROs).  HROs are the types of organization where acute failures in mission or performance result in a high price or extensive losses for others. Where does your organization fit in?  How about police, fire, water utilities, public works departments, disaster responses, haz-mat scenes, etc.  Almost all local governments of all sizes and kinds are HROs too. High Reliability Organizations are commonly described as “an organization that performs high-risk work but without rare, catastrophic events.”  Learn about the concepts and principles of HROs and how the emerging organizational concept is capturing and fostering new thinking in high-risk/high-reliability organizations from public to private industry. Engage with others and explore how quality, safety, reliability, resilience, preparation and organizational culture must all come together to create effective HROs.

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Social Media - Connecting Agencies or Governments and Constituents

June 7, 2018, 9 AM-1 PM, Giving DuPage/DuPage County Administration Building           
Presented by Susy Schultz, President, Public Narrative (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: Social media has exploded as a communication tool. If you need evidence, look at world events and even the 2016 Presidential campaign.  Tweet? Unfriend? Status? Follow? Hash-tag? These terms and the very thought of social media are second nature to younger professionals, officials and stakeholders but somewhat bewildering for those more comfortable with more traditional or early electronic communication tools (like brochures, voicemail, email and texting!).  Even though it can be intimidating, social media is a new and expanding world of communication that can be used to inform and engage stakeholders, residents, clients and organization members. 

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NEW This Year!  Improving Intergovernmental Relations/Partnerships
with Local, Regional, State and Federal Agencies

June 20, 2018, 9 AM-1 PM, NIU-Naperville      
Curt Wood, PhD, Associate Professor Emeritus in the Department of Public Administration in the School of Public and Global Affairs, Northern Illinois University (Bio). Refer to the 2017-2018 CLA Brochure for Objectives, Civic Leadership Specialization Tracks, and ICMA Practice Areas.

Description: In order to achieve the three (3) workshop objectives, the following process will be used:
During the first part of the workshop, Dr. Wood will describe/explain/evaluate the models of inter-governmental (horizontal and vertical) relations found in the academic literature. 

Following Dr. Wood’s presentation, each panelist (if applicable) will describe/discuss/evaluate one case/experience that fits (or does not fit) the IGR models found in the literature. Next, participants will be divided into small groups. A panelist (if applicable) will be assigned to each group. Each participant will share (describe) an IGR case/experience with his/her fellow group members, and the group will analyze and evaluate the IGR model(s) that apply, if any, and determine  the factors that led to successful or not so successful outcomes. Each group will choose one case to present to the entire class that best represents a teachable/learnable moment.

Finally, participants and panelists (if applicable) will, as one class, discuss and determine the lessons learned from the workshop pertaining to the model(s), political and managerial leadership skills, and the strategies/approaches that can/should be used to build effective relationships and achieve positive outcomes when creating new or managing existing intergovernmental partnerships.

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Certificate of Achievement Recipients

Contact

For additional information about the Civic Leadership Academy, please contact:

CivicLeadershipAcademy@niu.edu

 

Sponsors

Giving Dupage

NonGov

NIU CPE

DCNP